CX transformation

October 27, 2022
Employee Experience Transformation: Data Is The Infrastructure of Employee Experience

Analytics that show company data can help make the company culture more employee-friendly. This data is used by sales, marketing, product, and engineering to make decisions, but HR often doesn't use this data. This means that the company leadership isn't considering the talents of their employees when making decisions. If HR uses data when making decisions, it would be appreciated by management. You just need to be careful about what data you measure so it's not random.